1. Introduction
GYMpays ("we", "us", "our") operates a refund-backed gym membership platform that lets members earn back a percentage of their gym fee by maintaining consistent attendance at partner gyms. This Privacy Policy explains what information we collect through our website and app, how we use it, and the choices you have.
2. Information We Collect
- Account details: name and phone number, used to create and verify your account.
- Membership data: the gym and plan you join, your start date, and amount paid.
- Attendance data: daily check-in records, including the method used (QR code, GPS location, or manual/staff verification) and session duration.
- Location data: approximate GPS coordinates at the moment of check-in, used only to confirm you are within range of your partner gym.
- Payment & refund details: the UPI ID you provide to receive your refund, and transaction records related to your membership fee and refund payout.
3. How We Use Your Information
- To create and manage your membership and track progress toward your refund goal.
- To verify attendance and calculate the refund you're eligible for.
- To process your refund payout via UPI once you qualify.
- To send check-in reminders and milestone notifications.
- To improve our service and respond to support requests.
4. Data Sharing
We share the minimum data necessary with our partner gyms (to verify your membership and attendance) and with payment processors (to complete your refund transfer). We do not sell your personal information to third parties.
5. Data Security
We use reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or loss. No method of transmission or storage is 100% secure, and we encourage you to use a strong, unique password for your account.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. Deleting your account will end your active membership tracking; any refund already earned but unclaimed must be claimed before account deletion.
7. Children's Privacy
GYMpays is not directed at individuals under the age of 16, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
9. Contact Us
Questions about this policy or your data can be sent to our support team through the contact details listed on our website.